Terms of service

Our business

Pretty Peptides is operated by Cartoon Mill LLC, 5260 NW 2nd Ave Unit 407, Boca Raton, FL 33487, United States. Contact hello@prettypeptides.com.

You must be at least 18 and able to enter a binding agreement to order. Provide accurate details and use only a payment method you are authorized to use.

Products and appropriate use

Our products are cosmetic personal care for external use. Read each product's ingredients, directions and warnings before use and follow the packaging. Stop using a product if irritation occurs. Results and tolerability vary.

Website information does not diagnose, treat, cure or prevent disease or replace healthcare advice. Images may include supplier-created packaging renders. Screen colors and packaging updates can affect appearance; the description, identity and quantity stated for your order govern what you purchase.

Prices, payment and acceptance

Prices are in US dollars. Shipping and applicable tax appear at checkout before payment. Products in your bag are not reserved. Final availability and total are confirmed at checkout. Shopify and its providers process payment.

Order confirmation acknowledges receipt. We may cancel or decline an order for unavailable stock, obvious pricing errors, suspected fraud, an undeliverable address or legal restrictions. We notify you and refund collected amounts for items we cannot supply. We do not substitute products or increase a confirmed price without agreement.

Shipping, cancellation and refunds

Our Shipping policy describes destinations, estimates, delivery and changes. Returns & refunds explains damaged, defective, incorrect or missing goods and change-of-mind restrictions. Contact us promptly about cancellation because fulfillment can begin shortly after purchase.

For delays beyond the shipment period promised, we provide the notice, cancellation choice and refund required by law. These terms do not take away mandatory consumer rights or remedies for defective or misdescribed goods.

Reviews and content you submit

You may be invited to review a product you bought. Submit only your own honest experience. Do not submit content that is false, that impersonates someone else, that infringes another person's rights, or that makes medical claims about what a cosmetic product treats or cures.

By submitting a review you allow us to publish, display and reproduce it on this website and in our own marketing, alongside the name or initials you supplied. You keep ownership of what you wrote. Ask us and we will remove your review.

We may decline to publish or may remove content that is unlawful, abusive, off-topic, or that appears not to come from a real purchaser. We do not remove a review because it is negative, and we do not offer anything in exchange for a positive rating. Where a reviewer received free or discounted product, the review says so.

Website use and content

Use the site lawfully. Do not interfere with operation, attempt unauthorized access, submit fraudulent orders or misuse others' information. Brand content and design are owned by or licensed to the business; other owners retain rights in their materials. You may browse, buy and use the site for personal reference.

External services have their own terms and privacy practices. We do not promise uninterrupted access and will work to correct material errors reported to us.

Applicable law and updates

Florida law governs these terms, subject to mandatory protections applicable to you. Nothing excludes rights or liabilities that cannot legally be excluded. Contact us about a problem so we can try to resolve it.

Updates are posted with a revised date. The terms disclosed at purchase apply to that order unless law requires a change or you agree otherwise. Earlier purchases retain the terms and protections that applied at purchase.